Terms and Conditions

1. About These Terms

These Terms and Conditions apply to your use of the Arc Vector Solutions website. Any paid service will also be governed by a separate written scope, engagement letter, or service agreement. If a signed agreement conflicts with these website terms, the signed agreement controls for that service.

2. Our Services

We may assess information supplied by a prospective client, organize supporting records, review transaction paths, and explain possible reporting, dispute, tracing, or recovery options. The exact work, deliverables, timing, and fees must be agreed in writing before paid work begins.

3. No Guaranteed Outcome

Financial recovery depends on factors outside our control, including timing, evidence, payment methods, third parties, jurisdictions, and decisions by banks, exchanges, platforms, authorities, or courts. We do not guarantee that funds will be recovered or that any complaint, dispute, or claim will succeed.

4. Your Responsibilities

• Provide complete, accurate, and lawful information.
• Preserve relevant communications, statements, receipts, wallet details, and transaction records.
• Tell us promptly about new payments, offers, communications, or actions taken by third parties.
• Do not provide passwords, seed phrases, private keys, or authentication codes.
• Obtain independent legal, tax, or financial advice where appropriate.

5. Fees, Cancellation, and Termination

Fees, payment timing, cancellation rights, refunds, and termination provisions will be stated in the applicable written service agreement. We may decline or end an engagement where information is inaccurate, cooperation is not provided, continued work would be unlawful or unethical, or the agreed terms are breached.

6. Third-Party Services

We may identify or communicate with banks, payment providers, exchanges, platforms, professional advisers, or authorities where authorized and appropriate. We do not control those organizations and are not responsible for their decisions, availability, or performance.

7. Information and Privacy

Personal information is handled in accordance with our Privacy Policy. Please do not submit highly sensitive credentials through website forms or ordinary email.

8. Website Content

Website content is provided for general information and does not constitute legal, tax, investment, or financial advice. You may not copy, republish, or misuse our branding or content except as permitted by law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Arc Vector Solutions is not liable for indirect or consequential losses arising from use of this website, reliance on general website content, or decisions made by independent third parties. Nothing in these terms excludes liability that cannot legally be excluded.

10. Changes and Applicable Law

We may update these terms periodically. The applicable law and dispute forum for paid services will be identified in the relevant written agreement or otherwise determined by applicable law.

11. Contact

Questions about these terms may be sent to admin@arcvectorsolutions.com.